Refund policy
Returns & Refund Policy
At Workout Brands, we stand behind the quality of our products. If you’re not completely satisfied, we make it simple.
60-Day Satisfaction Guarantee
You have 60 days from the date of delivery to try our products. If you’re not satisfied for any reason, you can request a full refund within this window.
Returns
To be eligible for a return:
- Your item must be purchased directly from our website
- Requests must be submitted within 60 days of delivery
- Products should be returned in their original packaging when possible
We understand that you may need to try the product to evaluate it. Opened or used items may still be eligible for a refund under our satisfaction guarantee.
Refunds
Once your request is approved:
- You’ll receive instructions on how to return your item
- After we receive and inspect the return, your refund will be processed to your original payment method
Please allow 2–4 business days for the refund to appear on your statement after processing.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery. We’ll make it right as quickly as possible at no additional cost to you.
Non-Returnable Items
We reserve the right to deny returns or refunds in cases of:
- Excessive use or abuse of the policy
- Products not purchased directly from our website
Return Shipping
Customers are responsible for return shipping costs unless the item is damaged or incorrect.
How to Start a Return
To initiate a return or refund request, please contact our support team at:
info@drinkworkout.com
Include your order number and reason for the request so we can assist you quickly.