Cancellation policy
Order Cancellations
Due to our fast order processing times, we do not accept order cancellations once an order has been placed.
All orders are processed and sent to fulfillment immediately to ensure fast shipping. Because of this, we are unable to modify, cancel, or make changes to orders after they are submitted.
We recommend reviewing your order details carefully before completing your purchase.
Subscription Cancellations
If you have an active subscription, you may cancel it at any time before your next billing date.
To cancel your subscription:
- Log into your account on our website
- Navigate to your subscription settings
- Select “Cancel Subscription”
Once canceled, you will not be billed for any future orders.
Subscription Order Processing
If a subscription order has already been processed or shipped, it cannot be canceled or refunded as a cancellation. However, it may still be eligible under our 60-Day Satisfaction Guarantee once delivered.
Need Help?
If you’re having trouble accessing your subscription or need assistance, please contact us at:
Include your order number or the email used at checkout so we can assist you as quickly as possible.
We appreciate your understanding and are committed to getting your orders out quickly and efficiently.